I have used the Mandarin before and I love this chain. This time I booked a room for a very good friend in desperate need of privacy and relax. When I went directly to the hotel one day before his arrival, I found that the main building was under renovation, so most of the restaurants and the swimming pool were not available. There is no mention of that on the hotel's website, nor I was told during a couple of telephone calls I had to make some special arrangement. I was actually tempted to cancel.
Then I asked for a limousine service to the airport, and I was told they would contact me in the morning of the following day to confirm. As nobody called, at around 2pm I called them and they answered quite rudely that the service had already been booked - kind of, why are you bothering us with your call?
For the rest, the restaurant service was good and my friend was impressed with the morning breakfast. But I found the total lack of information about the renovation very unprofessional.อ่านต่อ
10.0 ยอดเยี่ยม
This is the best hotel. Mandarin Oriental Bangkok has a huge staff in order to provide truly exceptional service to their guests. They must have an extensive staff training program and a very rigorous personnel screening program as the staff is, without exception, absolutely dedicated to making their guest ‘s stay as comfortable and pleasurable as possible. Every aspect of my stay here was perfection. From the warm reception to the wonderful restaurants, the spacious, spotlessly clean guest rooms to the hassle and wait- free checkout this hotel knows how to do it right and has the management and staff to make it happen. Going forward, any where I travel - if there is a Mandarin Oriental, I’m staying there.อ่านต่อ
10.0 ยอดเยี่ยม
Because the Oriental is legendary, I've always wanted to stay here. It did not disappoint. It is considered the best hotel in Bangkok in the traditional style. We had an amazing view of the river & skyline from the 15th floor. It was superb! Staff were warm and welcoming to my friend and I, even though we didn't fit or look like the traditional guest. We had just come from a So. Thailand beach, looking a bit disheveled. No matter, we treated royally. The outdoor buffet breakfast was extraordinary.อ่านต่อ
10.0 ยอดเยี่ยม
Bangkok's Mandarin Oriental is among the best hotels in the world - for so many reasons, but the reason I most enjoy staying there (just had my twelfth visit,) is that this hotel does more than any other to make its guests feel special. It's more expensive than any other, but you get what you pay for, and here, you get a lot!อ่านต่อ
8.4 ดีเยี่ยม
Location wise inconvinient. Interior decor is beautiful. The swimming pool is very deep , 2 meters in depth .View on the river is horrible , dont bother to pay extra for the view . Cause the river is really dirty and nothing to look at aroundอ่านต่อ
